**COVID 19 Update **
MARIE STOPES update:
- You are still able to make an appointment to visit one of their clinics for treatment OR
- Contact them to talk about their At Home Abortion Pills/Telemedicine Service.
- Please call to talk with one of their team on: 0345 300 8090 - open 24 hours/7 days a week. You DO NOT need a referral from your GP to receive treatment. www.mariestopes.org.uk
This service is for young people aged 24 years and under providing advice on relationships and sexual health issues or any other health issues which are causing you concern. You just need to ask for a ‘No Worries!’ appointment at reception and you will be able to see a practice nurse, on the day, during surgery hours.
This service includes:-
We offer everyone, including those under 16, a free & confidential sexual health service.
We would only share your information with other professionals to protect you or others from serious harm. We would always try to discuss this with you first.
For more information please click here
If you have any questions about confidentiality, please feel free to speak to the nurse or your doctor.
Young People Representative
Kirsty Tripp is the Young People Representative at the Surgery.
Kirsty is here for young people to contact to ask questions about what the Surgery can do for them and to find out more information on anything that is worrying them. As with all areas of the practice, conversations with Kirsty are confidential.
Kirsty also has information about what other organisations can do for young people and has close links with the No Worries service https://www.facebook.com/NoWorriesWiltshire
Kirsty can be contacted on 01225 866611, or if easier, just drop into the surgery to see if she is available.
Messages can also be sent to Kirsty direct by using the website feedback form.
Patient information leaflet
Please click here to download Kirsty's 'NoWorries' leaflet, which will let you know how to get FREE Condoms, FREE Chlamydia kits and find out how else the surgery can help you.
Young People Friendly Award
Public Health have awarded the Practice with the national quality mark for Young People Friendly.
Huge congratulations to Kirsty Tripp, our Young People Friendly Representative, for achieving this award and for all those that helped Kirsty with this project.
The assessors were pleased to see that the Practice is making every effort to ensure young people receive an accessible and supportive service.
For more details on the services we offer, please refer to our Young People Friendly Practice leaflet or ask for Kirsty at reception!
There are a range of services in Wiltshire which provide support to patients about sexual health and other problems.
BPAS - Open 24 hours a day. Supportive, caring, impartial, non-judgemental advice on abortion, emergency contraception, pregnancy testing, unplanned pregnancy.
Telephone: 08457 30 40 30 Textphone Service: 08453 651 450
Marie Stopes - Open 24 hours a day. Advice and support on contraception, emergency contraception, unplanned pregnancy, pregnancy testing. Pre and post abortion counselling.
Telephone: 08453 008 090
Click here to find out more information on Sexual Health Clinics near you.
There is a continence service (for age 4-25 years old) local to you at Trowbridge Community Hospital. Please click here to download the leaflet for information.
Type of Service
Services for young people
0800 1111. www.childline.org.uk
Online advice and information, message forums, live online chat, 24h call, direct email. Calls confidential and won't appear on phone bill.
Mental health, families, puberty, sex and relationships, bullying.
Info about MH conditions/being a teenager in general. Links to other sources.
Has Talk Zone for 7-18yo. Can self-refer. 01225 765310
www.getconnected.org.uk. 0808 808 4994 11am - 11pm.
Also email and live chat 11-11. Links to other websites.
Parent helpline 0808 802 5544. No direct contact for young people but has links to other appropriate services. Good for medication information.
Wiltshire Early Interventions for Psychosis Service
01380 731282. 9am – 5pm Monday to Friday
Students Against Depression
Information and resources for self-help.
Suicide: Papyrus (Prevention of Young Suicide)
Helpline for young people and those worried about a young person.
Call 0800 068 41 41. Text 07786 209697. Email email@example.com
Monday – Friday 10am to 10pm and Saturday - Sunday 2pm to 10pm.
Self-harm: National Self Harm Network
Information, advice and support for anyone who self-harms or is concerned about someone they know who is self-harming. Has discussion forum.
Bullying – part of Family Lives
Information for children, parents and schools. Includes cyber bullying.
Call 08088 002222 Monday to Friday 9am – 9pm. Sat and Sunday 10am-3pm.
Cruse Bereavement Care
Works with adults and children. 01761 417250 Call 10am - 1pm Monday-Friday. Email firstname.lastname@example.org
www.b-eat.co.uk. Email email@example.com
Youthline 03456 347650 Monday to Wednesday 1-4pm
Has a message board. Recovery Club for <18s Wednesdays from 5pm.
Apps for self-help
Cognitive Behavioural Therapy (for older teenagers)
Drugs and Alcohol
Turning Point – for help quitting
Wiltshire base: 08456 036993 Monday to Friday 9am – 5pm.
Lots of information about drugs and alcohol abuse
Live online chat 2pm-6pm. Text 82111. Call 0300 123 6600
0800 169 6136. Monday to Friday 9am – 5pm
Wiltshire-based service. Offer information, advice, one-on-one sessions.
Project 28: for young people with alcohol/substance misuse problems.
Provides a physical space for young people to spend time in and where they can access services. Young Carers Group Tuesday 2-4pm for 11-17 year olds who are worried about friends/family with substance misuse problems.
28 Southgate St Bath BA1 1TP. Contact 01225 463344. firstname.lastname@example.org
Children in Care
The Who Cares Trust
Lots of information and advice for children in care/about to leave care.
Advice for children: 02070 178901 Monday to Friday 10:30am – 3pm. Email email@example.com
Wiltshire Council Wesbite
Lots of links to parental support for many problems.
Parenting support in relation to school/other issues
You are advised to contact the school directly.
School nurses are another source of valuable support and information.
Check your therapist is registered, as well as info about therapists, counselling and psychotherapy
To protect children from abuse. Phone lines open 24/7.
Phone line for children: 0800 1111
Phone line for adults with concerns: 0808 800 5000
Website created by young people, for young people. Lots of information about activities going on in Wiltshire, being a young person and links to advice sites.
Both sites are aimed at parents/carers/teachers and offer information and advice, as well as signposting to local support services
Legal Advice: Coram Children’s Legal Centre.
Free legal advice for children and their families/carers.
Family law call 03003 305480
Education law call 03003 305485 Both 8am – 6pm.
Young People's Questionnaire
For Ages 12 - 30
During July 2014 patiend aged between 12 and 30, were asked to take a couple of minutes to complete a Young People's Questionnaire.
Please click here to view the results
The action plan following these results can be viewed by clicking here.
In September 2014 we were thrilled to receive feedback from a ‘Young Person Mystery Shopper’ who highly recommended the ‘No Worries’ service.
Monkey Wellbeing - Friends and Family Test
The surgery is keen for children and young people to have the opportunity to give their views and experiences about their visit to the surgery. Please encourage your children to fill in the feedback forms which can be located in the waiting areas and hand back to reception. There is also a prize for the best drawings which will be announces at the next Patients Participation Meeting on the 8th March 2015
Please click here to view feed back form
DEPARTMENT OF SEXUAL HEALTH
Department of Sexual Health
Salisbury District Hospital, SP2 8BJ
Walk in Clinics
Sexual Health Appointments
Space within the walk-in clinic can be limited due to excessive demand.
Please arrive before stated finish time to maximise your chance of being seen.
Community Satellite Clinics
For contraception, advice and patients with no symptoms.
Warminster Community Hospital
Walk in clinic
Melksham Community Hospital
St Melor Surgery, Amesbury
Walk in clinic
Calne Health Centre, Broken Cross, SN11 8BN
Chippenham, Hathaway Practice 32 New Road, SN15 1HP
Central Health Clinic, Salisbury
Castle Practice, Tidworth
Walk in clinic
Trowbridge Community Hospital
Devizes Community Hospital
Central Health Clinic, Salisbury
2.30-5.00pm (under 25’s only)
Please note – Community Satellite Clinics are designed predominantly for the provision of contraception and screening for sexually acquired infections. If you are concerned about symptoms or require specific treatment, please enquire when booking your appointment to make sure you are booked into an appropriate clinic.
Please take note of clinic location when planning your visit
What's worrying you?
These websites can give you information about common mental health problems, how to cope with your feelings and where to get support.
Please click here