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The Health Centre, Bradford on Avon

 **COVID 19 Update**

Although our main doors are closed we remain open

**PLEASE CONTINUE TO CONTACT US REGARDING YOUR HEALTH

CONCERNS DO NOT DELAY YOUR CARE **

We have changed our operating model in order to protect our staff and patients wherever possible. We now operate a three zone system Red, Amber and Green.

You are able to access these appointments by either:

  1. using the Doctorlink App: Doctorlink
  2. or by calling our Contact Centre on 01225 866611.  

Bradford on Avon Health Centre, Station Approach:

is where our Amber Zone and Red Zone are located. There are signs in the windows/on doors, indicating where the appropriate entrances are situated.

You may be asked to wait in your car or outside either the Amber Zone Entrance (opposite the electric car parking spaces) or the Red Zone Entrance (this is the old Dental Entrance), please listen careful during your telephone triage to the instructions that you are given: 

  • On entering the building, you will be asked to put on the face mask provided and to apply hand sanitizer. This helps protect our staff as well our patients.

The nurse or GP will also be wearing a face mask, and visor as well as an apron and gloves - please do not be alarmed this is Personal Protective Equipment (PPE) designed to keep both our staff and patients safe. All staff are now wearing scrubs. It may be a good idea to talk to any child visiting about what to expect. These changes are designed to keep our staff and patients safe.

To make an appointment

Please telephone The Health Centre between 8.30am- 5.30pm to make your appointment: 01225 866611

To cancel your appointment

If you are unable to attend your appointment, please inform the Practice by:

    • Telephone or TEXT message to 01225 860025 (24 hours a day, 7 days a week) - When using this service please remember to include your name and the date and time of your appointment.   
    • By using the 'cancel appointment' button on the home screen.
    • Contacting the receptionist at the appointments desk 01225 866611
    • To use the on-line appointment service to cancel your appointment, please take proof of ID to the receptionist who will register you and provide you with a username and password.  For more information about on-line appointments, please click the 'on-line appointments' tab above

     

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