Opening Times

The safety of you, our patients, is still our priority and we need to continue to take more precautions than shops, pubs, schools etc. due to some patients being more vulnerable than others.

You can access our reception at all three sites (Bradford on Avon Health Centre, Winsley Health Centre & St. Margaret's Surgery), however we continue to ask patients to wait outside (or in your car) when attending for an appointment in line with our current infection control risk assessment. Should you require assistance whilst waiting please do ask a receptionist for help.

There is a video link reception screen at the main entrance at The Health Centre, Bradford on Avon. 

We ask patients to continue to call on the day to request an appointment or alternatively use the online Doctor Link triage system. We offer an initial telephone or video consultation followed by a face to face appointment if deemed appropriate for your care by the Clinician. All routine Nursing procedures are offered as a face to face appointment.

You can access the surgery phonelines from:

• Monday to Friday 8.30-18.30 (Results service open from 14:00)

Alternatively, there are a range of online services available 24/7 including appointment booking, prescription ordering and symptom assessment.

Click on the below images to register!

The Doctors and Nurses are conducting telephone and online consultations, and only asking patients to attend the Health Centre when absolutely necessary. For further information about virtual consultations, click on the image below.

Our Doctors would like to encourage patients to continue to access our services so that we can make an assessment of the most efficient way to look after you during this pandemic. Please keep to the advice of hand-washing, face masks and social distancing but we all look forward to the time when we will return to life as normal.

Extended Hours

This service has been temporarily suspended across Wiltshire.

When we are closed

In an emergency dial 999 or 112 and if lives are in danger, otherwise telephone 111.

You can call 111 when you need medical help but it's not a 999 emergency. 

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

For more information about 111, visit the NHS Choices website.

Our Sites and Accessibility

The Practice operates over three sites:

• The Health Centre, Bradford-on-Avon

• St. Margaret's Surgery, Bradford-on-Avon

• Winsley Health Centre & Dispensary

We have changed our operating model in order to protect our staff and patients wherever possible. We now operate a three zone system Red, Amber and Green. For more details please view our 'Practice Update' page found here.

For frequently asked questions with regards to the way GP services have changed click here.

Winsley Dispensary

The dispensary is open between:

• Monday and Friday 8.30-13.00 & 14.00-18.00

Please order your repeat prescription online where possible - click here for further details.

When you attend the Winsley Dispensary to collect your prescription, you will be asked to queue outside. This helps ensure that patients are able to adhere to social distancing rules.

If you have severe difficulties collecting your medication you may be eligible for our free delivery service.

To contact the Dispensary Team please call 01225 860003.

Need to know opening times of your local Pharmacy, or where your nearest Optician is?
Do you need advice on Stop Smoking or have a Domestic Abuse Emergency?

Click on the image below and add your postcode to access these services and much more

Practice Privacy Notice

This practice handles your medical records in-line with the new regulations on data protection and confidentiality. Our Practice Privacy Notice explains why we collect information about you and how that information may be used to deliver care to you and manage the local health and social care system.

The notice reflects:

• What information we collect about you;
• How and why we use that information;
• How we retain your information and keep it secure;
• Who we share your information with and why we do this;

Information about your rights in relation to consent to use your data, including the right to control who can see your dataInformation about your right to access and receive copies of your data and the right to have any mistakes corrected.

A full copy of the Practice Privacy Notice is available by clicking on the link below or by request at Reception.