Practice Closed for the May Bank Holiday

Please note that the Practice is closed on Monday 25th May 2020 for the May Bank Holiday. We will re-open as normal on Tuesday 26th May 2020.

If you need medical advice or attention when the Practice is closed you can:

Visit your Pharmacy – Your local Pharmacy can provide confidential, expert advice and treatment for a range of common illnesses. Visit NHS Choices to find a Pharmacy open near to you.

Call NHS 111 – If you need urgent medical advice but your condition is not life threatening. NHS 111 is open 24 hours a day and calls are free from landlines and mobiles.

To access the latest NHS information and advice about Coronavirus please visit www.nhs.uk 

Attend A&E or call 999 – for medical emergency.

Normal Opening Times

COVID-19 Notice

The Practice has an unprecedented need to protect our vulnerable patients and staff to reduce the risk of COVID-19 transmission so the Surgery doors at the Health Centre will remain closed.

However the Doctors and Nurses will be conducting telephone and online consultations and only asking patients to attend the Surgery when absolutely necessary.

The Doctors would like to encourage patients to continue to access our services so that we can make an assessment of the best way to look after you during this pandemic.

Please refer to the above for further details.

Bradford on Avon Health Centre

Monday to Friday 8.30 - 18.30 

Winsley Health Centre

Monday to Friday 8.30-13.00 & 14.00-18.00

St Margaret's Surgery

Clinics by appointment 

Extended Hours

*This Service has been temporarily suspended across Wiltshire we apologise for any inconvenience this may cause. *

We offer appointments outside the Practice's normal working hours for those patients who find it difficult to make appointments, due to work and family commitments.

Extended Hours surgeries are held as follows:

Bradford on Avon Health Centre

Monday to Thursday Evenings 18.30-20.00

Tuesday Mornings 7.30-8.00

When We Are Closed

In an emergency dial 999 or 112 if lives are in danger, otherwise telephone the 111 for Wiltshire Medical Services.

NHS 111 is a new service that has been introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it's not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Call 111 if

• You need medical help fast, but it's not a 999 emergency.
• You think you need to go to A&E or need another urgent care service.
• You don't know who to call or you don't have a GP to call and you need health information or reassurance about what to do next.
• For less urgent health needs, contact your GP or local pharmacist in the usual way.
• If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.
• For immediate, life-threatening emergencies, continue to call 999.

How does it work?

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out of hours doctor, an urgent care centre/walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the peope you need to speak to.

If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you.

Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.

For more information about 111, visit the NHS Choices website