Opening Times

The Practice has an unprecedented need to protect our vulnerable patients and staff to reduce the risk of COVID-19 transmission so the Surgery doors at the Health Centre will remain closed and adjustments have been made to our services.

We offer an initial telephone or video consultation followed by a face to face appointment if deemed appropriate for your care by the Clinician. All routine Nursing procedures are offered as a face to face appointment but you will be asked to attend one of our 'green zones'. For further details on the zoned areas please read the section below titled 'Our Sites and Accessibility'.

You can access the surgery phonelines from:

• Monday to Friday 8.30-18.30 (Results service open from 14:00)

Alternatively, there are a range of online services available 24/7 including appointment booking, prescription ordering and symptom assessment.

Click on the below images to register!

The Doctors and Nurses are conducting telephone and online consultations, and only asking patients to attend the Health Centre when absolutely necessary. For further information about virtual consultations, click on the image below.

Our Doctors would like to encourage patients to continue to access our services so that we can make an assessment of the most efficient way to look after you during this pandemic. Please keep to the advice of hand-washing, face masks and social distancing but we all look forward to the time when we will return to life as normal.

Extended Hours

This service has been temporarily suspended across Wiltshire.

When we are closed

In an emergency dial 999 or 112 and if lives are in danger, otherwise telephone 111.

You can call 111 when you need medical help but it's not a 999 emergency. 

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

For more information about 111, visit the NHS Choices website.

Our Sites and Accessibility

The Practice operates over three sites:

• The Health Centre, Bradford-on-Avon

• St. Margaret's Surgery, Bradford-on-Avon

• Winsley Health Centre & Dispensary

We have changed our operating model in order to protect our staff and patients wherever possible. We now operate a three zone system Red, Amber and Green. For more details please view our 'Practice Update' page found here.

For frequently asked questions with regards to the way GP services have changed click here.

Winsley Dispensary

The dispensary is open between:

• Monday and Friday 8.30-13.00 & 14.00-18.00

Please order your repeat prescription online where possible - click here for further details.

When you attend the Winsley Dispensary to collect your prescription, you will be asked to queue outside. This helps ensure that patients are able to adhere to social distancing rules.

If you have severe difficulties collecting your medication you may be eligible for our free delivery service.

To contact the Dispensary Team please call 01225 860003.