Practice Pharmacist

Heather Call, our  Practice Pharmacist joined the surgery in June 2016.  Heather is here to assist the Practice Team in all areas relating to medicine. Heather is also available to speak with patients for any medication queries.  

If you would like to speak to Heather, please book a telephone appointment. This appointment will be booked on a Monday, Wednesday or Friday morning.



The practice employs a number of Emergency nurses and nurse Practitioners who are registered nurses with extra training in advanced Nursing practice. They are able to see emergencies, take your history, diagnose and treat a broad range of medical problems, working closely with the Emergency doctor for support and prescribe medication if necessary.


Practice nurses are highly trained registered nurses involved in almost all aspects of patient care and treatment. They undertake more complex nursing tasks such as blood tests, urine tests, injections, major wound care, minor surgery and ear assessment. In addition, they run specialist clinics including diabetes, respiratory, coronary heart disease, adult/child vaccines, leg clubs/ulcers, women's health and promotion of health care.


As a large, progressive practice we take part in national and international clinical trials, to further clinical knowledge and contribute to major scientific publications. All the trials done at the practice have national and local ethical approval and are selected so as to benefit our patients, as well as being important studies in their own right. All our GPs take an active role in recruiting patients for clinical research.


We have a strong team of Health Care Assistants who give care under the guidance of the registered nurses. They have skills in blood taking; INR/Warfarin monitoring; ECG (Echocardiogram) and Blood Pressure monitoring; health checks/promotion; chronic disease management; urine tests and specimen collection; minor surgery support; simple wound care; smoking cessation; flu vaccine and B12 injections.


Community Nurses

Previously known as District Nurses, the Community Nurses provide a specialised nursing service to patients needing care in their own homes. Community Nurses have specialist training in many areas including venepuncture, wound management, continence management, palliative care and intravenous infusions.

Health Visitors


The Melksham Health Visitors are based at Melksham Hospital, there are 4 Health Visitors and 1 nursery nurse. The Health Visitor is always available for any concerns parents may wish to discuss. To contact your Health Visitor call 01225 701048.

They also hold 'drop in' clinics at the local Childrens Centres.

'Drop in' clinics are run every Tuesday at Canberra Childrens Centre, Spa Road, Melksham from 9:30am - 11:45am. They also offer a number of groups which include:

  • Stay and Play
  • Holiday Activities
  • Child Health Clinic
  • Childminders Drop in
  • Bumps to Babies
  • Open Play
  • Sensory Room

For more information about Canberra Childrens Centre please visit their website or alternatively please contact them on 01225 705225.

'Drop in' clinics are also held at the Kings Park Primary School, Lowbourne, Melksham. They are held on the first and third Friday of every month from 12noon until 1pm. They hold a number of clinics which include:

  • Stay and Play
  • Holiday Activities
  • Child Health Clinic
  • Childminders Drop-in
  • Baby Stay and Play
  • Open Play

For more information regarding Kings Park Childrens Centre (at the Primary School) please visit their website or alternatively please contact the Centre on 01225 707770.


The practice has newly appointed Care Co-ordinator's to the team. The new role will support those patients who are often at risk of ill health and those with complex health needs to continue living well at home for longer.

To find out more information about this new role for the practice, please click here to read the press release from Great Western Hospitals.

baby1All Health Visitors are qualified nurses, with special training and experience in child health, health promotion and education. They offer practical support and advice in many situations, including child development, nutrition and behaviour management in the under-fives.

They can provide information about local parenting skills courses & make referrals to nursey nurses regarding child behaviour.

Health Visitors visit new births at home between 10-14 days with follow-up support if needed. 

Follow up checks are also made at 6-8 weeks (babies will not be weighed at this check as this will be done by your GP at a 6-8 week review). 

The babies are also seen for their developmental checks at 9 - 11 months.

Antenatal visits are offered for first time parents. A 12-16 week weaning group, 2 1/4 year health promotion group & child health clinics are also available.

If you are new to the practice and you have children under five years of age, the Health Visitor will contact you after you have registered to arrange a visit. 

The Health Visitors will also be able to provide you with information regarding:

  • Nutrition
  • Breastfeeding
  • Smoking
  • Immunisations
  • Promotion of infant development, managing sleep, implementing routines
  • Safety (including reduction of SIDS)
  • Encourage uptake of local services and promote services at local children's centres
  • Gifting Book Start

For more advice, information or services, Ask offer support to Parents and Carers. Ask is a 'not-for-profit' organisation and a registered charity that has established and built on its reputation for being a friendly and reliable service by providing a range of services that offer support to parents. For more information please visit their website.


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