Repeat Prescriptions

Bradford-on-Avon

You can order your repeat medications in four ways:

In Person

Tick off the medication you require on your repeat prescription list and drop it into the black collection box located in the lobby at The Health Centre. If The Health Centre is closed you can put it in the posting box on the outside wall of The Health Centre. If you don't have your printed list, you can write what you need on a piece of paper. If the item is urgent then please see reception as before. These boxes are opened once a day at 3 pm (Mon – Fri).

By Post

Please address the envelope to “Prescriptions” at The Health Centre. Please enclose a stamped, self-addressed envelope if you wish the prescription to be sent back to you. Alternatively, you may tell us in writing which local pharmacy you would like your prescription form to be sent to.

Online

If you would like to order repeat medication on-line, please take proof of ID (passport/driving licence/utility bill) to the receptionist, who will be able to register you & provide you with a password.

By Fax

Our fax number is 01225 868493. Please mark the fax “For Attention of Prescriptions.”

In all cases, repeat prescription forms should be ready to collection within 48 hours or less (excluding weekends & bank holidays) after receipt of the request, from reception.  Please allow longer than two days if you would like to collect from a specified local pharmacy.

Winsley Health Centre

In Person

Tick off the medication you require on your repeat prescription list and drop it into the collection box located at reception in Winsley Health Centre. If Winsley Health Centre is closed you can put it through the letter box of Winsley Health Centre. Please ensure you push the prescription form fully through the letter box. If you don't have your printed list, you can write what you need on a piece of paper. If the item is urgent then please see reception as before.

By Post

Please address the envelope to “Prescriptions” at Winsley Health Centre. Please enclose a stamped, self-addressed envelope if you wish the prescription to be sent back to you. Alternatively, you may tell us in writing which local pharmacy you would like your prescription form to be sent to.

Online

If you would like to order repeat medication on-line, please take proof of ID (passport/driving licence/utility bill) to the receptionist, who will be able to register you & provide you with a password.

By Fax

Our fax number is 01225 869327. Please mark the fax “For Attention of Prescriptions.”

In all cases, repeat prescription forms should be ready to collection within 48 hours or less (excluding weekends & bank holidays) after receipt of the request.

St Damian's Surgery

In Person

Tick off the medication you require on your repeat prescription list and drop it into the collection box on the counter at reception in St Damian's Health Centre. If St Damian's Health Centre is closed you can put it through the letter box of St Damian's. Please ensure you push the prescription form fully through the letter box. If you don't have your printed list, you can write what you need on a piece of paper. If the item is urgent then please see reception as before.

By Post

Please address the envelope to “Prescriptions” at St Damian's Health Centre. Please enclose a stamped, self-addressed envelope if you wish the prescription to be sent back to you. Alternatively, you may tell us in writing which local pharmacy you would like your prescription form to be sent to.

Online

If you would like to order repeat medication on-line, please take proof of ID (passport/driving licence/utility bill) to the receptionist, who will be able to register you & provide you with a password.

By Fax

Our fax number is 01225 898499. Please mark the fax “For Attention of Prescriptions.”

In all cases, repeat prescription forms should be ready to collection within 48 hours or less (excluding weekends & bank holidays) after receipt of the request, from reception.  Please allow longer than two days if you would like to collect from a specified local pharmacy.

What is a repeat prescription? 

If you are prescribed regular medicines, your doctor may decide that you should have a repeat prescription. This means that you do not have to see a doctor every time you need a prescription renewed.

Your condition will still need to be monitored by the nurse or doctor, so you will need to make an appointment from time to time, in order for us to continue giving you repeat prescriptions.

What should I do if I want to change my medication? 

If you would like to make any changes to your prescription, you must speak with a doctor. The receptionists only prepare and process the prescriptions that are authorised by a doctor.

Why does it take 48 hours to process the prescription at the surgery?

With so many people taking repeat medication, the surgery has to deal with over 1000 requests every week.  Each request has to be checked against the patient's records to ensure that it is legitimate and appropriate.  When this has been confirmed the prescription is printed.

The prescriptions are then checked and signed by the doctor responsible for the prescription.  They are then sorted occording to whether the prescriptions are to be collected from the surgery, posted or organised by collection of the pharmacy

Many requests generate queries or problems that only a doctor can sort out. To do this job efficiently takes about two working days. Of course, in an emergency we can produce a prescription quickly, but the disruption it causes to the smooth running of things only causes more delay for other patients

Can I have my medication dispensed at Winsley dispensary?

Patients living in certain areas are eligible to collect their repeat medictions from Winsley Dispensary.  We are able to dispense to patients who live in the following areas:

What is repeat dispensing?

Repeat dispensing enables patients to collect medication directly from the pharmacy for 6 months without needing to put repeat prescription requests into the surgery every month.

If you have been on the same medication, strength and dose for sometime, please ask your doctor at your next appointment if  you are able to have your prescriptions set up for 'repeat dispensing.'

Please click here for more information on repeat dispensing.   

Who is entiled to free prescriptions?

Only certain groups of people are entitled to free prescriptions. These include:

• People aged under 16 or in full-time education up to the age of 18
• People aged 60 years or over

For the full list please click here

If you find that you are unable to get free prescriptions, but you need regular medication, a pre-payment certificate may save you money.  Please click here for more information.

Can you give me any other hints & tips?

• Please do not over order medicine
• Please only request the times you need
• Do not hoard medicines at home 'just in case' as it is unsafe and results in considerable wastage and expense to the NHS
• If you choose not to taken any of your medicines please tell your doctor
• If you are going into hospital, make sure you take your repeat prescription request with you
• If you do have any unwanted or unused medication please return it to the pharmacy as the surgery is unable to dispose of them.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.