THE PARTNERS

Dr Gough, our Senior Partner, qualified in 1977 and received further medical training at St Thomas’s, London, Oxford and Southampton, initially specialising in cardiology. Missing the bits above and below the chest, he moved to general practice and also has interests in training GPs and occupational and sports medicine.

Dr Gough is a keen classical musician, as well as enjoying a wide range of outdoor sports.

Dr Heffer qualified in Oxford in 1982 and trained for general practice in Winchester.

His medical interests include diseases of the nervous system and the relationship between people’s work and health.

Dr Crocker initially qualified from Charing Cross hospital London in 1979 and undertook GP training in Reading.Having experienced several types of general practice he also explored hospice medicine before settling in this area some 15y ago.His medical interests include paediatrics,dermatology,palliative care and minor surgery as well as GP training.

Outside activities include photography and travel - from Grizzly spotting in the Rockies to cycling the canalsides of Amsterdam !

After qualifying in London in 1986, Dr Tees spent over two years working, and enjoying outdoor pursuits, in New Zealand. Two years in Canada followed, where her two children were born. Working in China fostered her keen interest in acupuncture.

Her other professional interests include women’s, cancer and expedition medicine. To relax and keep fit, Dr Tees enjoys cycling, running, water sports, skiing and tennis.

Having trained as a nurse at St Thomas’s Dr Wyatt subsequently qualified as a doctor in London in 1992. She has worked extensively abroad, including treating patients with wart hog injuries in rural Tanzania. Dr Wyatt joined the practice in 1997 and has several areas of special interest, including diabetes, coronary heart disease, paediatrics and obstetrics. To relax she loves anything to do with the sea, gardening and the ballet or opera and has a lifetime aim to climb (or at least see from afar) Everest.

Dr Paterson worked in London, Brighton and Paris after qualifying in 1993. Her special interests include Ear, Nose and Throat and Women’s Medicine.

As well as being a mother, Dr Paterson enjoys music and outdoor sports.

After qualifying in London in 1986, Dr Chisnall worked in Essex, Canada and on the Isle of Wight. He also spent four years as a ships’ surgeon and was a forensic medical examiner in Bishops Stortford.

He joined the practice in 2002 and lives in Winsley with his wife and three children. His areas of special interest are rheumatology and paediatrics and to relax Dr Chisnall enjoys barbershop singing.

GP ASSISTANTS

Dr Langdon qualified in London in 2003 and undertook her GP training in Bath and Bradford-on-Avon. Her medical interests include women's medicine, and to relax Dr Langdon enjoys running a local Girl Guide Unit.

Dr Langdon is currently on Maternity Leave.  Therefore we have arranged for Dr Daisy Curling (nee Turner) to be here to see Dr Langdon's patients during this time. 

OUR LOCUM DOCTORS

As a practice we try to use locum doctors only when absolutely necessary – for example, to allow our GPs to be involved with major development work at the Primary Care Trust. We also try to use the same locums wherever possible to assist with continuity of care. They are a much needed and welcome part of our team.

REGISTRARS

We are a training practice, which means we have to maintain high standards of General Practice in order to train doctors. Registrars are qualified doctors who have received training in many hospital specialities and are then attached to our practice for a period of a year to 18 months.

For training purposes it is sometimes necessary to video patients' consultations. However, recordings will only be undertaken with the patient's consent and intimate physical examinations will not be recorded. The camera will be switched off on request.

EMERGENCY NURSES

The Practice employs a number of Emergency Nurses who are experienced, fully-trained nurses who specialise in minor illness and injuries and to treat emergencies, ie chest pain, health promotion and can offer repeat pill checks.

PRACTICE NURSES

A number of specialist nurses run daily clinics in the treatment rooms. In addition to routine nursing tasks, each has a specialist area including diabetes, asthma, travel, smoking and weight reduction. Your doctor will refer you to visit the nurses wherever they feel it is appropriate.

CLINICAL TRIALS NURSES

As a large, progressive Practice we take part in national and international clinical trials, to further clinical knowledge and contribute to major scientific publications. All the trials done at the Practice have national and local ethical approval and are selected so as to benefit our patients, as well as being important studies in their own right.

Angie is our Managing Partner and has been with the Practice since July 1998. She started life in the NHS as a medical secretary and has worked in many different areas of the service since then. In 1995 Angie achieved her management qualification with the Institute of Health Services Management.

Her role now is extremely broad, covering the overall business and strategic management of the practice - she says no two days are the same and the role is very busy but at least she never gets bored!

Michelle is the Patient Services Manager at the Practice and has worked at The Health Centre, Bradford on Avon, since June 2007.  She is responsible for 43 members of the Admin & Reception team.

Michelle has been working in General Practice since January 1994.  She started her career as a Filing Clerk and through the years developed her skills to fulfil the following roles: Medical Receptionist, Reception Supervisor, Patient Services Co-ordinator and Office Manager.  She has achieved a Certificate in Supervisory & Personnel Management and in 2010 gained a Diploma in Primary Care Management.

She has a wealth of knowledge and experience and uses these skills to review and develop the operational services at the Practice.  Some of these include the Telephone System, the Repeat Prescription Service, the Results Service and the Appointment System. 

She is also responsible for Patient Information, the Practice Website and has strong links with the Patient Participation Group.  If you have any feedback for Michelle about these, or any of the other services provided by the Practice, please complete the following feedback form.

The Practice is supported by strong administrative teams who have a wealth of knowledge and experience.

The Receptionists, Administrators and Secretaries are highly trained in the skills required for their positions. Please remember that if they ask you questions, they are doing this under instruction from the doctors/dentists. These questions are aimed at making the Practice run smoothly and they are not just being nosy. They have to judge the urgency of your request so please give them the necessary information. They are bound by the same rules of confidentiality as doctors and nurses.

The Reception teams undertake a variety of duties including:

• Arranging appointments
• Processing repeat prescriptions
• Answering your telephone calls
• Relaying your test results and chasing those that have not come back within the normal time frames
• Organising home visits
• Registering patients and updating your contact details

The Administration and Secretarial teams perform a variety of tasks including:

• Processing reports and forms that you need the doctors to complete
• Scanning and summarising letters from Consultants located in the Hospitals
• Inviting patients to attend specific services, e.g. the asthma clinic, coronary heart disease clinic
• Typing referrals and liaising with the secretaries at the hospitals to arrange appointments